Skills & Competencies for Quality Control Supervisor I

Quality Control Supervisor I job profile

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JOB SUMMARY for Quality Control Supervisor I

Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Supervisor I

Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process. Recommends changes in specifications of materials, parts, and products based on inspection results. May formulate and revise quality control policies and procedures. A level I supervisor is considered a working supervisor with little authority for personnel actions.

Quality Control Supervisor I SALARY RANGE

BASE 50%
$84,826
TOTAL 50%
$88,717
Job Level
S01
Job Code
RD14000121
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Quality Control Supervisor I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Supervisor I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Supervisor I

1 Industry Competency – Manufacturing Processes
Proficiency Level -2
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Describes the manufacturing methods, operations software, machinery, and labor processes.
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Level 2 Behaviors
(Light Experience)
Conducts material review board (MRB) processes and tracks product nonconformance.
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Level 3 Behaviors
(Moderate Experience)
Handles workflow issues using manufacturing processes to identify the root cause of problems.
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Level 4 Behaviors
(Extensive Experience)
Interprets blueprints and specifications and selects the correct materials, tools, and manufacturing processes.
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Level 5 Behaviors
(Mastery)
Creates refined processes and protocols for the organization to boost manufacturing efficiency.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Supervisor I

1 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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2 Job Family Competencies – ISO Standards
Proficiency Level -1
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Improves quality systems documentation to meet and exceed ISO organizational standards.
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Level 5 Behaviors
(Mastery)
Constructs quality control systems to monitor and audit quality standards for applicable ISO requirements.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Supervisor I

1 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
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Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
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2 Core Competencies – Coaching Others
Proficiency Level -1
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the plans and goals of the coaching process.
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Level 2 Behaviors
(Light Experience)
Helps to create and implement skill development opportunities.
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Level 3 Behaviors
(Moderate Experience)
Coaches one or several individuals or teams on a specific competency or subject area.
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Level 4 Behaviors
(Extensive Experience)
Diagnoses team performance and develops a plan aimed at improving skillsets.
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Level 5 Behaviors
(Mastery)
Designs coaching methods and related technologies that are beneficial to help in talent development.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

Summary of Quality Control Supervisor I skills and competencies

There are 1 hard skills for Quality Control Supervisor I, Manufacturing Processes.
13 general skills for Quality Control Supervisor I, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Supervisor I, Quality Management, Coaching Others, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor I, he or she needs to be proficient in Quality Management, be proficient in Coaching Others, and be skilled in Attention to Detail.

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